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IMPORTANT

For your security do not respond to emails requesting data or access codes, Banco Unión S.A. It is not a policy to solicit confidential information from your clients through the mail or any other means.

Area

Security Issues

Increase security in your daily transactions.

At Banco Unión we are committed to your peace of mind, that is why we have the most strict and sophisticated procedures to guarantee the safety of your money. Some recommendations for safe handling of your money online are:

Memorize your confidential data of UniNet (user, password and password), avoid writing them in some paper and do NOT share them with anyone.
Use a combination of letters and numbers when you generate your Transactional Key. For example: TprSar1597.
Do not use public domain computers or cybercafes to join UniNet.
When generating or changing your Access and Transactional Key, do not use data that may be associated with your identity, such as names, surnames, card numbers, dates of birth, initials and consecutive characters.
Do not waste time without using Banco Unión's electronic banking service.
Never leave your computer alone when you are inside UniNet. Someone may misuse your work session or view sensitive information from your accounts.
Never give information of your accounts to people who speak to you in the name of Banco Unión. Our emails are only promotional or informative, and you will NEVER be asked for confidential information. If you receive an email and you have doubts about its authenticity, contact us. (info@bancounion.com.bo)
The safest way to visit our site is by typing in your browser or Internet browser: http://www.bancounion.com.bo

Help for Uninet

Access Via UniNet.

Enter your customer code and the captcha code shown on the screen, then enter your secret code that was delivered to you when you requested the service in the PIN envelope. Remember that after 3 wrong key attempts your account will be blocked.

If you would like more information, please contact us at our toll-free 800-10-BUSA (800-10-2872) 24 hours or go to the Message to the Bank option.

Security and privacy policies

1. Security policy

For your security, do not respond to emails requesting data or access codes, Banco Unión S.A. It is NOT its policy to ask its clients for confidential information through the mail or any other means.

Banco Unión also recommends:

Frequently change the password you use in internet banking services.
Do not accept if your application asks you to "remember the password"
Don't let others see your password
Do not use the same password.
Do not share, disclose or display any of the following data:
- Uninet/Unimóvil Plus access user
- Uninet/Unimóvil Plus access code
- Personal information
Use a complex password that is difficult to guess but that you can remember.
Do not use obvious data to create your password such as: birthdays, addresses, names of relatives, etc.
Do not write down your password in insecure or accessible places, we recommend that you memorize it.
If you notice something strange or suspicious in the application, do not carry out operations and contact the bank.

2. Privacy Policy for Uninet Plus Services

2.1 Your privacy rights

This privacy policy describes your privacy rights regarding the collection, use, storage, distribution and protection of your personal information.

2.2 Scope and consent

You agree to this privacy policy by using the application and related services. This privacy policy is intended to regulate the use of the Uninet Plus platform by our users unless otherwise agreed by contract.

We may modify this privacy policy at any time by posting an updated version. The updated version will become effective at the time of the effective date.

2.3 Collection of personal information

We collect the following types of personal information in order to provide you with the use of the Uninet Plus application and to personalize and improve your experience.

Information We Collect Automatically: When you use the Uninet Plus platform, we collect information that your computer or other access device sends to us. The information sent to us includes the IP address of the equipment and the name of the browser.

Authentication: In order to protect you against the misuse of your personal information, we may collect information on the use of the Uninet Plus platform

Uninet Plus Access: We can offer you the possibility to connect with Uninet Plus services, through a web browser, either through a desktop, laptop, tablet or mobile device.

The provisions of this Privacy Policy apply to all access to the Uninet Plus platform.

If you have any questions or concerns, please contact us at 800-10-2872